Sometimes the software will not unlock due to some strange circumstances in the Mac OS. Thank you for contacting Technical Support. The new disks that are coming out should address this issue according to support. (Tried unlocking without retyping and it didn't work) I have pasted the email from customer support on the procedure.Īfter completing the procedure you have to delete everything that is in the unlock screens and retype it all back in again and boom it unlocked. There is a confirmed bug in the installation files for the Mac that came with the original DVD'sĪfter working with Akai/Alesis customer support for an hour on the phone this is the procedure they had me do in order to get it unlocked.
